oman insurance claim form

When you need financial security the most, insurance companies are there for you. These well-known insurance firms provide you with a much-needed safety net. However, given the criteria, coverages, and exclusions, selecting the best insurance company might be difficult.

Purchasing insurance is sometimes a legal necessity. Like, you must obtain vehicle insurance in Dubai to drive a car in the Emirate. Similarly, when applying for a visa, embassies ask that you meet specific travel insurance requirements. All UAE citizens are required to have health insurance.

In Dubai, there are several leading insurance firms that provide various levels of coverage for your personal and commercial requirements. As a result, prior to making a final purchasing decision, due diligence is necessary.

Oman Insurance Company

Oman Insurance Company is a multinational insurance company based in Dubai, United Arab Emirates, that provides insurance to people and companies in the United Arab Emirates, Oman, Qatar, and Turkey. Oman Insurance Company, founded in 1975 and majority-owned by Mashreq Bank, is one of the country’s largest publicly traded insurers.

Oman Insurance’s chairman is Abdul Aziz Abdullah Al Ghurair, and its CEO is Jean-Louis Laurent Josi.

Oman Insurance operates 12 locations in the UAE, as well as two agency-managed branches in Sharjah and Dubai, with its main office in Deira, Dubai. The firm employs approximately 650-750 people, has a network of agents, and collaborates with international and local insurance brokers. Through its wholly owned subsidiaries in Oman and Turkey, the business also offers regional insurance products.

In 2020, Oman Insurance was the first to provide its UAE clients STP (Straight Through Processing) real-time vehicle policy issuing. It is well-known throughout the United Arab Emirates. Oman health insurance has a high reputation in Sharjah as well, with reimbursement plans to fit everyone’s budget. Oman Insurance Company is one of Dubai’s oldest insurance firms.

Insurance Claim Services

Oman Insurance Company offers life, medical, and general insurance plans, as well as Trade Credit insurance. Healthcare, Motor, Property, Travel, Life, Engineering, Marine Hull, Aviation & Space, Energy, Marine Cargo, and Liability are some of the insurance verticals.

Oman Insurance Company Dubai could be the best option for those looking for more specialised life and health insurance products. Term insurance, unit-linked plans, diabetic care, and holistic life care plans are among the services they provide. DHA individual plans and international health insurance are two types of health insurance. Its network includes some of Dubai’s top hospitals.

Oman Insurance Company’s car insurance is rather conventional, yet it provides excellent coverage. It will take less than 24 hours to complete the vehicle insurance registration process.

Personal Lives, HomeEasy, TravelEasy, and Visitor Health, are some of the other forms of insurance available. It also provides round-the-clock emergency services, emergency medical services, agency repairs, and ambulance services, much like most other insurance companies.

Oman Insurance Claim Forms

Oman Insurance Claiming process is fast and straightforward. The claim forms are divided into 2 types Individual and Business. For Individual there are 7 categories that include: Health, Home, Life, Motor, Travel, Personal Accident, and Privilege Club. Alongside Business have 4 main categories: Health, Life, Motor, and Travel. Let’s discuss in detail about few of these popular claim’s requirements and what it includes.

  1. Home (Individual)

To file a claim for your home insurance, follow the steps below.

Claim Details

Please contact the claims department at the following address:

Telephone: +971 4 233 7463/464;

Fax: +971 4 233 7463/464

Toll-free number in the United Arab Emirates: 800 4746

Email: nmcoic@omaninsurance.ae

Click on the link here to download the English and Arabic claim forms. You will be asked for your policy number, which can be found on your Certificate of Insurance when you contact them. You may also file your claim in person at one of their offices if you want.

Settlement Of a Claim

After obtaining the asked documents, the OIC pays all qualified claims within 5 working days. Bank transfers will be used to satisfy any claims. You can also specify that the payment is paid via check.

Required Documents

Send the following papers, along with a completed, stamped, and signed claim form, to nmcoic@omaninsurance.ae:

• A duplicate of the Claim Form

• Evidence of Ownership

• Report from the police

• A duplicate of the policy schedule

They have the right to request further documents as needed for the claim processing.

  • Health (Individual & Business)

You can file a claim by following the steps below:

Information Claim

Click here to get the claim form. You may submit the form in one of the following ways:

• You may submit the completed form online or via the myOIC mobile.

• It can also be picked up at any of our locations or sent through your broker.

• Delivered to the address shown below:

Medical Claims Department,

Oman Insurance Company,

Omar Bin Al Khattab Street, next to Al Ghurair Mall,

Deira, PO Box 5209

Dubai, UAE

Keep a copy of all the documents you’ve provided for your records.

Required Documents

Send the following papers, along with a completed, stamped, and signed claim form, to service@omaninsurance.ae.

• Original invoices/bills with proof of payment

• Medical records and/or laboratory test results

• For the settlement, all claims must be presented in their original form and translated into either English or Arabic.

• A copy of the claimant’s health insurance card

• A summary table of bills from the completed Reimbursement Claim Form

For claims over AED 5,000, the original copies of the above papers are required. The company has the right to request additional documents as needed for the claim processing.

Processing Of Claim

To guarantee quick processing, make sure the form is filed within 90 days after the therapy. For each visit or course of treatment, both you and the attending doctor must complete the form.

Remember that each person is only permitted to submit one claim. Therefore family members must apply separately. For quicker payment processing, enter your International Bank Account Number (IBAN) in the form.

Each person must fill out a separate Claim Form, and family members must apply separately.

Use the accompanying Summary Table as a cover page for the needed supporting documents. To avoid rejections, review your policy’s Table of Benefits for exclusions before submitting.

To guarantee prompt processing, please submit the form within 120 days after treatment. For each individual visit or course of treatment, both you and the attending doctor must complete the claim form.

Settlement Of a Claim

The company will do all to settle all qualifying claims within three weeks of receipt of the form.

You will be paid according to our network’s standard pricing. They will only refund the AED 250 if your doctor charges a general consultation fee of AED 400, while the average consultation cost in your applicable network is AED 250.

Furthermore, co-insurance will be charged in addition to your network deductible, if applicable. The typical co-insurance percentage is 20%. So, in the case above, if your network deductible is AED 50, the company can apply a 20% co-insurance rate to AED 200 and repay AED 160.

  • LIFE (Individual & Business)
  • Claim Procedures for Critical Illness and Accidents

You can file a claim by following the steps below:

Claim Information

Within 90 calendar days of the occurrence, send an email to life.claims@omaninsurance.ae with the following information:

• Policy number

• Diagnosis or cause of illness/accident

• Date of diagnosis or accident

Click here to get the claim form. Within three working days of receiving your email, the company will send you your claim reference number.

Required Documents

Send the following papers, along with a completed, stamped, and signed claim form, to life.claims@omaninsurance.ae:

• Completed claim for

• A properly completed physician statement form signed by the treating physician

• A medical report describing the disease and the therapy that was given.

• Medical records in their entirety

• A copy of your passport and a copy of your visa page

• A properly completed employer declaration form (in case of a critical illness)

• A police report was filed (in case of a critical illness)

The company has the right to request additional documents as needed for the claim processing.

Processing Of Claims

Within 14 working days of providing all needed papers, you should get the applicable claim settlement and/or our answer.

Please contact your relationship manager with any questions or to follow up on your settlement.

Settlement Of A Claim

Within 7 working days after receiving claim notification, you will get a discharge receipt stating the amount you are eligible to receive. Within 14 working days, after the company gets all paperwork, the funds will be sent to their bank account.

  • Process of Making a Death Claim

You can file a claim by following the steps below:

Information Claim

Click here to get the claim form. Send an email with your policy number, as well as the date, place, and cause of death to life.claims@omaninsurance.ae within 90 calendar days after the incident.

Within three working days of receiving your notification ema, the company will email you your claim reference number.

Required Documents

Within 30 days of obtaining the claim reference number, send the following documents to life.claims@omaninsurance.ae, together with a completed, stamped, and signed claim form:

• A properly completed beneficiary claim form

• A properly completed physician statement form signed by the doctor who last saw the deceased.

• Certificate of Death (if the death has occurred outside the UAE, the certificate needs to be attested by the UAE consulate or embassy in the country where the death occurred)

• Medical report from the deceased’s last attending physician

• All medical records pertaining to the disease that resulted in the death

• A copy of the deceased’s passport, including the visa page (if the death has occurred outside the UAE, a copy of passport page with the stamp mentioning the date of their last exit from UAE)

• A copy of the claimant’s passport or national ID card in the event of an accidental death

• Documents demonstrating the claimant’s connection to the insured

The company has the right to request additional documents as needed for the claim processing.

Processing Of Claims

Within 14 working days of submitting the relevant papers, you should get the applicable claim settlement and our answer.

You can contact us at life.claims@omaninsurance.ae if you have any questions or want to follow up on your settlement.

Settlement Of a Claim

Within 7 working days after receiving claim notification, you will get a discharge receipt stating the amount you are eligible to receive. Within 14 working days of receiving all papers, the funds will be sent to their bank account.

  • Motor (Comprehensive Car Insurance Plans for individuals)

Overview

Going comprehensive with your car insurance has a number of advantages. Yes, it is a little more expensive than the standard TPL coverage, but you are protected for almost anything that might go wrong while driving.

  • Your automobile is covered by a comprehensive insurance policy.
  • Easy-to-understand quotes and a straightforward claims process
  • A-rated garage partner network

The Advantages of a Comprehensive Plan

  • Money Well Spent
  • Unparalleled coverage and benefits at a low cost, plus a slew of add-ons
  • Claims that are completely automated
  • End-to-end SMS tracking and contactless approvals at the garage
  • 10% Off When You Order Online
  • Purchase your coverage online in minutes and receive a 10% discount.
  • Garage Network has an A+ rating.
  • For all non-agency repairs, our premium garages give exceptional service.

Add on Covers

  • Our Comprehensive plans may be supplemented with a variety of extra coverages, including:
  • Personal accident coverage of up to AED 200,000 for the driver and passenger
  • Coverage for third-party property damage up to AED 3,500,000
  • Repairs by the agency are guaranteed for up to three years (subject to previous records)
  • Medical expenditures up to AED 5,000 per person are covered in the event of an emergency.
  • Personal possessions (left in the car and lost or destroyed due to fire, theft, or accident) are   covered up to AED 5,000 in the event of a fire, theft, or accident (total annual limit)
  • With no excess, windscreen coverage of up to AED 3,000 is available
  • Private car insurance is available across Oman (in case of your fault, you will have to pay double the average excess amount)
  • Natural catastrophes, hurricanes, floods, strikes, riots, and civil unrest are all covered (SRCC)
  • Emergency roadside help is available 24 hours a day, 365 days a year.
  • Coverage for private usage off the beaten path SUVs that are capable of going off-road
  • a monetary reward for using a courtesy vehicle (for a maximum of up to 7 days) or Benefit for Renting a Car (for a maximum of up to 10 days)
  • Coverage for parking valet theft (at hotels and shopping malls)
  • While boarding or disembarking from the covered vehicle, personal injury coverage is provided for the insured and their spouse (total annual limit AED 30,000)

Benefits

Standard Covers   
Standard covers       Gold plan (comprehensive)  
TPL Bodily Injury    as set by UAE Courts  
TPL Property Damage       up to AED 3,500,000
Loss of Use Allowance  as per policy T&C    
Ambulance     up to AED 6,770  
Loss or Damage of Vehicle      up to Sum Insured  
Additional Benefits   
Off-Road Cover (SUV with off-road capability only)      up to Sum Insured
Emergency Medical Expenses (max. limit / accident)    up to AED 5,000  
  Personal Injury (of insured and spouse)          AED 30,000  
Geographical Expansion Cover (Orange Card available upon request)             Oman
Natural Disaster, Storm, Flood, Strike, Riot & Civil Commotion (SRCC)          up to Sum Insured
Personal Belongings (Total Annual Limit)    up to AED 5,000  
(left in the car and lost/damaged due to fire, theft, or accident)     
Windscreen Damage (No deductible payable)     up to AED 3,000    
Replacement of Locks      up to AED 1,000
  Valet Parking Theft (Hotels/Shopping Malls)        up to Sum Insured    
Auto Gap (in case of Total Loss of brand new car only)       up to Sum Insured    
Road Side Assistance (Toll-Free 800 03577 0000)Gold Plan
Optional Cover 
Personal Accident Benefit – Driverup to AED 200,000
Personal Accident Benefit – Passengersup to AED 200,000
Courtesy Car Cash Benefit
Rent-A-Car Benefit
maximum of up to 7 days
maximum of up to 10 days

You can file a claim by following the steps below:

Information Claim

Immediately report the incident to the police and obtain a police report (as applicable in each Emirate). If you need towing, contact 800035770000 for free roadside assistance 24 hours a day, 7 days a week.

Please contact the claims department at the following address

Toll-free number in the United Arab Emirates: 800 405

Email: motorclaims@omaninsurance.ae

Required Documents

Send the following papers, along with the completed, stamped, and signed claim form, to motorclaims@omaninsurance.ae.

• A copy of the police report is required

• A copy of the driver’s licence

• A copy of your driver’s licence

• A copy of the Emirates identification card

The company have the right to request additional documents as needed for the claim processing.

Processing Of Claims

You will get a claim acknowledgement email with the details of your repairer after the company have all the needed papers. Drop your car off at the chosen repair shop. They will inform you of the estimated completion time for all repairs.

Your car will be sent to one of the company’s premium network garages if the repair condition is ‘Garage.’

Settlement Of A Claim

If your automobile is found to be at fault, you must pay the deductible (as specified in your insurance policy) at the agency/garage before picking it up. Our experts will assist you in the following steps if the car is ruled a “total loss.”

  • Motor (Motor Fleet Insurance for Business)

Overview

OIC’s Motor insurance got you covered for virtually everything you’ve got on wheels, whether you’re seeking to ensure a small group of automobiles or a large fleet of heavy vehicles. There is also a slew of other benefits, like comprehensive policies, a single point of contact, low-cost plans, and simple online management.

Highlights from the coverage

  • Vehicle additions are automatically added to your policy to cover any additional vehicles added to your fleet during the policy period.
  • While your vehicle is being repaired, you will receive a courtesy car cash benefit for a few days.
  • Salons and 4×4 automobiles receive extended agency fixes.
  • Protect your car beyond the UAE border into Oman with a geographical extension.
  • Extension for loading and unloading your big cars
  • 4×4 vehicle off-road protection
  • In the case of a catastrophic accident, personal accident coverage will reimburse your driver.
  • Protect your employees’ personal things in the car with a personal possessions insurance policy with high limits.
  • In the event of an emergency, your team will have access to roadside help.
  • Theft by the hirer coverage is available to rent-a-car companies.

Key Advantages

  • Having a single policy that covers the whole fleet is ideal.
  • Claims service staff that is dedicated and professional
  • Discounts on insurance renewals if there have been no or few claims in the previous year.
  • Experts in insurance to assist you with policy application, management, and fleet safety measures.

You can file a claim by following the steps below:

Information Claim

Immediately report the incident to the police and obtain a police report (as applicable in each Emirate). If you need towing, contact 800035770000 for free roadside assistance 24 hours a day, 7 days a week.

Please contact the claims department at the following address

Toll-free number in the United Arab Emirates: 800 405

Email: motorclaims@omaninsurance.ae

Required Documents

Send the following papers, along with the completed, stamped, and signed claim form, to motorclaims@omaninsurance.ae.

• A copy of the police report is required

• A copy of the driver’s licence

• A copy of your driver’s licence

• A copy of the Emirates identification card

The company have the right to request additional documents as needed for claim processing.

Processing Of Claims

You will get a claim acknowledgement email with the details of your repairer after the company have all the needed papers. Drop your car off at the chosen repair shop. They will inform you of the estimated completion time for all repairs.

Your car will be sent to one of the company’s premium network garages if the repair condition is ‘Garage.’

Settlement Of A Claim

If your automobile is found to be at fault, you must pay the deductible (as specified in your insurance policy) at the agency/garage before picking it up. Our experts will assist you in the following steps if the car is ruled a “total loss.”

Additionally Learn: Check Nol Card Balance Online

What Is Oman Insurance coverage?

Oman Insurance coverage is a means of safety in opposition to monetary loss. It is a sort of danger administration, most frequently used to offset the specter of an unpredictable or contingent acquire. Immediately, it has develop into extra essential than ever to grasp what’s insurance coverage, the way it works, and what sorts of insurance policies can be found.

Insurance coverage is outlined as an obligation, a contract, or a promise to pay an amount of cash to an insurer. In trade for that, the insurer guarantees to pay that quantity within the occasion of sure occasions occurring. Normally, these occasions are sudden and unforeseeable. In america, there are three kinds of insurance coverage: Basic Legal responsibility, Casualty, and Property and Casualty Insurance coverage. The next sections will present details about every.

Basic Legal responsibility

Basic Legal responsibility covers injury or demise attributable to the actions or negligence of one other individual or group. Most insurance coverage corporations like Oman Insurance coverage outline Basic Legal responsibility by way of private damage. Underneath this coverage, the insured pays a premium to the insurer. If the insured’s coverage covers legal responsibility for acts of different individuals, the premium for this protection might also embody compensation for property injury and/or bodily damage. Down load the Oman Insurance coverage Declare Kind from right here.

Casualty insurance policies

Casualty insurance policies pay a premium, which is about by the insurer, for fee of demise advantages to named beneficiaries. This protection might also embody fee of medical bills and funeral bills. Some insurance policies specify a yearly most greenback quantity of the premium for this protection. In america, some life insurance coverage might also present protection for misplaced wages, previous wage garnishment, and specified incapacity. As a way to decide the price of insurance coverage for these advantages, you need to add the relevant premiums to the whole quantity of your annual earnings, each single and married, and divide the ensuing determine by the variety of years you have got had the coverage.

Car Insurance coverage

Car Insurance coverage helps defend you from losses that happen within the occasion of an car accident. Car Insurance coverage offers monetary safety in opposition to the bills for restore of the car as a consequence of injury or theft. Auto Insurance coverage is legally required in all states and on many kinds of autos. This coverage is often known as PIP or Private Harm Safety. PIP sometimes pays for medical bills and misplaced wages, in case you are concerned in a vehicular accident. The price of auto insurance coverage varies with the extent of protection you select.

Automobile Insurance coverage helps you handle the prices of repairs to your automobile after an accident or collision. When you have got a Automobile Insurance coverage coverage, the insurer pays the bills for repairs to your automobile after an accident, no matter who’s at fault. Your premiums are decided by your driving historical past, the make and mannequin of your automobile, the age and situation of your automobile, the deductibles you select to pay, and whether or not you carry a deductible or not. The price of automobile insurance coverage is dependant upon the insurer’s coverage restrict, the quantity of protection you require, and whether or not you have got a co-payment or not.

Auto Insurance coverage is without doubt one of the most essential points of proudly owning a motorized vehicle. The acquisition of auto insurance coverage offers you monetary safety do you have to get into an accident, in addition to obligation to pay the opposite occasion damages if they’re at fault. Along with monetary safety, insurance coverage additionally offers you the peace of thoughts realizing that in case you are ever concerned in a automobile accident, your insurance coverage firm might be chargeable for all medical and property injury prices chances are you’ll incur on account of the accident. An insurance coverage coverage might help you handle your month-to-month price range as effectively.

Auto Insurance coverage offers quite a lot of advantages to shoppers.

The premiums you pay to be coated by your auto insurance coverage protection are based mostly on many components together with the age, gender, driving report, location, and sort of car. Some auto insurance coverage corporations will supply particular reductions to new prospects or to individuals who buy their insurance coverage insurance policies by means of their car insurance coverage firm. Some insurance coverage corporations supply their prospects a worth break in the event that they keep a number of insurance coverage insurance policies with them. As well as, your organization could offer you a worth break in case you are prepared to extend your protection ranges.

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